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Support


24x7x365 Support Guaranteed

"For 18 years our excellent support reputation has always been the cornerstone of our business."


Included with managed servers

This is what will be included standard with your server.


  • 24/7 support
  • 100% Network Uptime SLA
  • Managed firewalls
  • DDoS Mitigation
  • OS choice Linux / Unix
  • RAID redundancy
  • Automatic server updates
  • One hour emergency hardware replacement
  • Free data migration (We move your sites to us, FAST!)
  • 24/7 proactive monitoring - Critical server services, disk space, package audit (security)
  • Web based E-mail
  • Configured backups
  • Real time bandwidth stats
  • Real time file access stats
  • SSH/FTP access

Scripts


Our support includes installs, upgrades, and break fixes on today's most popular scripts.



  • Trading
  • Tube
  • TGP
  • Blog
  • Affiliate
  • Ecommerce
  • CMS
  • Forum

Server Software


These are just a few examples that we manage and there are many more:


Base Systems:




  • Linux - Kernel and basic system binaries
  • Unix - Kernel and basic system binaries

Web Servers:




  • Nginx - Robust and small WWW server
  • Apache - The popular Apache web server
  • Lighttpd - A secure, fast, compliant, and very flexible Web Server

Multimedia:




  • ffmpeg - Hyper fast real time audio/video encoder/converter
  • mplayer - High performance media player supporting many formats
  • mencoder - Convenient video file and movie encoder
  • ImageMagick - Image processing tools
  • flvtool2 - Manipulation tool for Macromedia Flash Video files

Database Servers:




  • MySQL - Multithreaded SQL database server
  • Postgress - Advanced open-source database server
  • Redis - A Popular NoSQL database server
  • MongoDB - A Popular NoSQL database server

Languages:




  • PHP - PHP Scripting Language
  • Python - An interpreted object-oriented programming language
  • Ruby - An object-oriented interpreted scripting language
  • Perl - Practical Extraction and Report Language

PHP Accelerators:




  • ZendOptimizer - An optimizer for PHP code
  • Ioncube - An optimizer for PHP code

Website Statistics:




  • Awstats - Log file analyzer to get advanced web statist
  • Webalizer - A web server log file analysis program

Geo Targeting:




  • GeoIP - Find the country that any IP address or hostname originates

Access and Administration:

  • PHPMyAdmin - A set of PHP-scripts to manage MySQL over the web
  • SSH - network protocol that allows data to be exchanged using a secure channel
  • FTP / Secure FTP (SSL) - standard network protocol used to exchange and manipulate files


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