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Support


24x7x365 Support Guaranteed

"For 20+ years our excellent support reputation has always been the cornerstone of our business."


Included with managed servers

This is what will be included standard with your server.


  • 24/7 support
  • 100% Network Uptime SLA
  • Managed firewalls
  • DDoS Mitigation
  • OS choice Linux / Unix
  • RAID redundancy
  • Automatic server updates
  • One hour emergency hardware replacement
  • Free data migration (We move your sites to us, FAST!)
  • 24/7 proactive monitoring - Critical server services, disk space, package audit (security)
  • Web based E-mail
  • Configured backups
  • Real time bandwidth stats
  • Real time file access stats
  • SSH/FTP access

Scripts


Our support includes installs, upgrades, and break fixes on today's most popular scripts.



  • Trading
  • Tube
  • TGP
  • Blog
  • Affiliate
  • Ecommerce
  • CMS
  • Forum

Server Software


These are just a few examples that we manage and there are many more:


Base Systems:




  • Linux - Kernel and basic system binaries
  • Unix - Kernel and basic system binaries

Web Servers:




  • Nginx - Robust and small WWW server
  • Apache - The popular Apache web server
  • Lighttpd - A secure, fast, compliant, and very flexible Web Server

Multimedia:




  • ffmpeg - Hyper fast real time audio/video encoder/converter
  • mplayer - High performance media player supporting many formats
  • mencoder - Convenient video file and movie encoder
  • ImageMagick - Image processing tools
  • flvtool2 - Manipulation tool for Macromedia Flash Video files

Database Servers:




  • MySQL - Multithreaded SQL database server
  • Postgress - Advanced open-source database server
  • Redis - A Popular NoSQL database server
  • MongoDB - A Popular NoSQL database server

Languages:




  • PHP - PHP Scripting Language
  • Python - An interpreted object-oriented programming language
  • Ruby - An object-oriented interpreted scripting language
  • Perl - Practical Extraction and Report Language

PHP Accelerators:




  • ZendOptimizer - An optimizer for PHP code
  • Ioncube - An optimizer for PHP code

Website Statistics:




  • Awstats - Log file analyzer to get advanced web statist
  • Webalizer - A web server log file analysis program

Geo Targeting:




  • GeoIP - Find the country that any IP address or hostname originates

Access and Administration:

  • PHPMyAdmin - A set of PHP-scripts to manage MySQL over the web
  • SSH - network protocol that allows data to be exchanged using a secure channel
  • FTP / Secure FTP (SSL) - standard network protocol used to exchange and manipulate files


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